Bonus #1: The Hospitality Handbook Workbook Create a comprehensive action plan by filling out this workbook while you read.
Bonus #2: The Ultimate Buy-in Handbook Learn the "The mindset Rewire" method to get full buy-in from your staff no matter what age, experience, or attitude.
Bonus #3: The 30% Rule AI Leadership Developmente Training Assistant This AI tool gives your team over 100 real-world scenarios to master tough conversations with guests and employees.
Bonus #4: The Chick-Fil-A Playbook Everyone talks about Chick-fil-A’s culture and training. But few actually know how they do it. This playbook walks you through their exact training process.
Bonus #5: The Ritz-Carlton Playbook Everyone says they want “Ritz-Carlton-level service.” This playbook breaks down the systems, standards, and mindset that make Ritz-Carlton the gold standard in hospitality.
Bonus #6: Exclusive VIP Pre-Workshop Room with Preston Get your specific questions answered before the crowd arrives